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Terms & Conditions

1. Scope of application

2. Offers and service descriptions

3. Order process and conclusion of the contract

4. Prices and shipping costs

5. Delivery, availability of goods

6. Payment modalities

7. Reservation of proprietary rights

8. Warranty for material defects and guarantee

9. Liability

10. Storage of the contract text

11. Final provisions


1. Scope of application

1.1 For the business relationship between Curatif Beauty, represented by Malou Rosalie Deuber, Meerwiesenstraße 42, 68163 Mannheim (from now on referred to as "Seller") and the customer (from now on referred to as "Customer"), the following General Terms and Conditions shall apply exclusively in the version valid at the time of the order.


1.2 You can reach our customer service for questions, complaints, and objections on weekdays from 9:00 AM to 6:00 PM by e-mail at


1.3 A consumer in the sense of these General Terms and Conditions is any natural person who concludes a legal transaction for a purpose that can predominantly be attributed neither to his commercial nor to his independent professional activity (§ 13 BGB).


1.4 Deviating conditions of the customer are not recognized unless the seller expressly agrees to their validity.


2. Offers and service descriptions

The presentation of the products in the online store does not constitute a legally binding offer, but an invitation to place an order. Performance descriptions in catalogs as well as on the websites of the seller do not have the character of an assurance or guarantee.


3 Ordering process and conclusion of the contract

3.1 The customer can select products from the assortment of the seller without obligation and collect them in a so-called shopping cart by clicking the button "add to cart". The product selection can be changed within the shopping cart, e.g. deleted. Subsequently, the customer can proceed to the conclusion of the order process within the shopping cart via the "Proceed to checkout" button.


3.2 By clicking on the button "order with obligation to pay", the customer makes a binding offer to purchase the goods in the shopping cart. Before submitting the order, the customer can change and view the data anytime and go back to the shopping cart using the browser function "back" or cancel the ordering process altogether. Necessary data are marked with an asterisk (*).


3.3 The seller then sends the customer an automatic confirmation of receipt by e-mail, in which the customer's order is listed again and which the customer can print out using the "Print" function (order confirmation). The automatic confirmation of receipt merely documents that the order of the customer has been received by the seller and does not constitute an acceptance of the application. The purchase contract is only concluded when the seller has shipped or handed over the ordered product to the customer within 2 days or has confirmed the shipment to the customer within 2 days with a second e-mail, explicit order confirmation, or sending of the invoice.


3.4 If the seller allows payment in advance, the contract is concluded with the provision of bank details and payment requests or by forwarding to the selected payment service provider. Suppose the payment is not received by the Seller within 10 calendar days after sending the order confirmation. In that case, the Seller shall withdraw from the contract with the consequence that the order shall be invalid and the Seller shall not be obliged to deliver. The order is then completed for the buyer and seller without further consequences. A reservation of the article in the case of advance payment is therefore made for a maximum of 10 calendar days.


4. Prices and shipping costs


4.1 Unless otherwise stated in the product description of the seller, the prices quoted are total prices that include the statutory sales tax. Additional delivery and shipping costs, if any, will be indicated separately in the respective product description.


4.2 In addition to the stated prices, the Seller shall charge shipping costs for the delivery. The shipping costs will be clearly communicated to the Buyer on a separate information page and during the ordering process.


4.3 The payment option(s) will be communicated to the Customer in the Seller's online store.


4.4 Subject to § 6 of these General Terms and Conditions, the Customer has the option of paying by Paypal, prepayment, or credit card (Visa, American Express, Master Card). The respective terms of use of the payment service apply. 


5 Delivery, availability of goods

5.1 If payment in advance has been agreed upon, delivery will be made after receipt of the invoice amount.


5.2 If the delivery of the goods fails through the fault of the buyer despite three delivery attempts, the seller may withdraw from the contract. Any payments made will be refunded to the customer immediately.


5.3 If the ordered product is not available because the Seller is not supplied with this product by its supplier through no fault of its own, the Seller may withdraw from the contract. In this case, the Seller will immediately inform the Customer and, if necessary, propose the delivery of a comparable product. If no comparable product is available or if the customer does not wish a comparable product to be delivered, the seller will immediately reimburse the customer for any consideration already paid.


5.4 Customers will be informed about delivery times and delivery restrictions (e.g. restriction of deliveries to certain countries) on a separate information page or within the respective product description.


6. Payment modalities

6.1 The customer can choose from the available payment methods within the scope of and before the completion of the order process. Customers will be informed about the available payment methods on a separate information page.


6.2 If third-party providers are commissioned with the payment processing, e.g. Paypal, their general terms and conditions shall apply.


6.3 If the due date of payment is determined by the calendar, the customer is already in default for missing the deadline. In this case, the customer has to pay the legal default interest.


6.4 The obligation of the customer to pay default interest does not exclude the assertion of further default damages by the seller.


7. Retention of title

Until full payment, the delivered goods remain the property of the seller.


8. Warranty of quality and guarantee

8.1 The warranty is determined by statutory provisions.


8.2 A guarantee exists for the goods delivered by the seller only if it has been expressly given. Customers will be informed about the warranty conditions before initiating the order process.


9. Liability

9.1 The following exclusions and limitations of liability apply to the Seller's liability for damages, without prejudice to the other statutory conditions for claims.


9.2 The Seller shall be liable without limitation insofar as the cause of the damage is based on intent or gross negligence.


9.3 Furthermore, the Seller shall be liable for the slightly negligent breach of essential obligations, the breach of which jeopardizes the achievement of the purpose of the contract, or for the breach of obligations, the fulfillment of which makes the proper execution of the contract possible in the first place and on the compliance with which the Customer regularly relies on. In this case, however, the Seller shall only be liable for the foreseeable damage typical for the contract. The Seller shall not be liable for the slightly negligent breach of obligations other than those mentioned in the preceding sentences.


9.4 The above limitations of liability shall not apply in the event of injury to life, limb or health, for a defect following the assumption of a guarantee for the quality of the product and for fraudulently concealed defects. Liability under the Product Liability Act shall remain unaffected.


9.5 Insofar as the liability of the Seller is excluded or limited, this shall also apply to the personal liability of employees, representatives, and vicarious agents.


10. Storage of the contract text

10.1 The customer can print out the contract's text before submitting the order to the seller by using the print function of his browser in the last step of the order.


10.2 The Seller shall also send the Customer an order confirmation with all order data to the e-mail address provided by the Customer. With the order confirmation, but at the latest upon delivery of the goods, the customer will also receive a copy of the terms and conditions together with the cancellation policy and the information on shipping costs and delivery and payment terms. If you have registered in our store, you can view your orders in your profile area. In addition, we store the contract text but do not make it available on the Internet.


11. Final provisions

11.1 The place of jurisdiction and performance is the registered office of the seller if the customer is a merchant, a legal entity under public law, or a special fund under public law.


11.2 The contract language is German.


11.3. The platform of the European Commission for online dispute resolution (OS) for consumers: 


Our e-mail address:


We are not willing and not obliged to participate in a dispute resolution procedure before a consumer arbitration board.

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